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Customer Promise

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Customer Promise

At Hyundai, we put all our efforts to provide customers with the best AfterSales Service

Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise'. We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.

Here is our promise for valuable Hyundai customers.
We value all our customers and we commit to:
  • Listen carefully and actively follow up what you tell us

  • Maintain a clean, safe and friendly environment

  • Schedule an appointment that is convenient for you

  • Attend to you promptly on arrival in a friendly and professional manner

  • Provide you with an accurate time and cost estimation

  • obtain your prior authorization before commencing any additional work

  • Thoroughly explain all repairs performed and review all costs

  • Ensure the vehicle is returned at the time agreed in a clean and tidy condition

  • Make a contact within 3 business days to ensure you are satisfied with all the services provide

8001240191

All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Hyundai is a registered trademark of Hyundai Motor Company. All rights reserved, Hyundai Motor Middle East & Africa.

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